Technical
support

Committed
Professionals

Contact us

How can we help you?

Our Technical Support teams are trained to handle incidents of varying complexity (Level 1, Level 2 and Level 3,). They are skilled to solve every problem.

Incidents
involving desktops

We can handle incidents with users’ computers and devices.

Incidents involving
Servers

We diagnose and resolve incidents with Servers, Switches, Routers & Firewalls.

Virtualized
systems

We provide support for virtualized systems such as Vmware, Hyper-V, Azure, AWS y Proxmox.

Cloud
solutions

We provide solutions for Cloud services, Azure, AWS, Microsoft 365, Google Workspace.

Technical Support for Windows, Android, Linux & Mac Operating Systems

On-call support
24 h x 365 days

We offer 24 hour On-Call Support Service 365 days a year. You can always count on us.

On-Site Support
Remote Support

80% of tickets are resolved remotely, but we also offer the same services On-site.

15 minute
response SLA

or less, for regular tickets

Reloj

5 minute
response SLA

or less, for emergencies

Wiroxapp

The APP for quick service and incident follow-up.

Contact us to learn more